DELIVERY PROCESS

B STAR VIP NATIONWIDE

B STAR VIP

OUR DELIVERY PROCESS

Once we receive your order from the manufacturer or seller we will schedule you delivery and send text to book a day and 3 hour time window

07984 442935 is our text number – Please note this number only accepts text messages. 

On the day of delivery you will receive an email with a LIVE Tracking link so you can track the Van that is delivering your item. This means you don’t have to wait at home all day.

Our drivers also call when they are on the way.

When we arrive simply tell us where your item need to be placed and we will do the rest.

Due to COVID-19 we request that customers have NO CONTACT with our staff and must stay in a different part of the house while we make our delivery.

Upon Completing your delivery please show the drivers your signature and they will take a picture of your signature.

IF YOU OR ANYONE IN YOUR HOUSE HAS COVID-19 OR COVID-19 SYMPTOMS PLEASE CONTACT US TO REBOOK YOUR DELIVERY AS WE WILL NOT BE ABLE TO DELVER INTO YOUR HOME.

B STAR VIP

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